Animal Care Program Oversight of Dog Breeders
Report Information
Recommendations
APHIS should ensure the data reliability and security issues with ACIS do not persist in SalesForce and eFile.
Develop and implement guidance, policies, and procedures to ensure a consistent response to complaints and to ensure the response is sufficiently documented.
Provide inspectors training on the process of responding to complaints, documenting actions taken, and the reason for those actions.