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Controls Over Issuing and Excessing IT Equipment Billing

Report Information

Date Issued
Report Number:
88801-0002-12
Report Type
Inspection / Evaluation
Description
We determined that the Client Experience Center did not have adequate control activities over USDA client agencies’ computer equipment billing, which resulted in more than $83.3 million in unsupported costs.
Joint Report
No
Agency Wide
Yes (agency-wide)
Questioned Costs
$83,349,252
Funds for Better Use
$0
View report on Oversight.gov

Recommendations

Determine whether the more than $83.3 million charged in FY 2024 for workstation services to customers were supported and allowable, and recover as appropriate.

Establish control activities, in accordance with GAO’s Green Book, to include procedures for workstation services billing to ensure bills submitted to agencies are accurate and supported.

Update policies and procedures to comply with the 2007 Code of Federal Regulations and the 2015 USDA Agriculture Property Management Regulations as required, to ensure that computers with memory capabilities are classified as sensitive personal property.