OIG completed a final action verification of all nine recommendations in our June 25, 2021, report on the Hurricane Disaster Assistance-Emergency Watershed Protection Program.

Our review evaluated staffing levels and attrition rates by state, category (retirement, dismissal, resignation, external transfer, DRP, or other), and agency.

We determined that although RMA performs oversight, it does not have the information needed to evaluate whether AIPs and agents are offering all relevant insurance plans to producers which may leave some producers without adequate protection.

OIG contracted an Independent Public Accounting firm to review the Rural Utilities Service’s process for evaluating and prioritizing the level of service provided for its broadband program, as well as how the current mapping software addresses previously identified programming errors.